Privacy Policy

Your privacy is our priority. Learn how MJ Healthcare protects your personal and medical information.

  • Effective Date: 10 January 2016

  • HIPAA & GDPR Aligned

MJ Healthcare respects your privacy and is committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access our website or use our medical tourism facilitation services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. About MJ Healthcare

MJ Healthcare is a medical tourism facilitator based in India. We assist patients in connecting with hospitals, doctors, and healthcare providers for medical treatment in India and internationally. MJ Healthcare does not provide medical treatment directly and does not replace professional medical advice or care.

2. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Passport or travel related details when required

Medical Information

  • Medical history shared voluntarily
  • Medical reports, prescriptions, diagnostic results
  • Treatment inquiries and preferences

Technical Information

  • IP address
  • Browser and device information
  • Website usage behavior

Medical and personal information is collected only when voluntarily submitted or necessary to facilitate medical tourism services.

3. How We Use Your Information

We use collected information to:

  • Coordinate medical consultations and treatment plans
  • Share relevant data with hospitals and healthcare providers
  • Assist with appointment scheduling, travel, and accommodation
  • Communicate service updates and respond to inquiries
  • Improve website functionality and service quality
  • Meet legal and regulatory obligations

MJ Healthcare does not sell, rent, or trade personal or medical information.

4. Disclosure of Information

Information may be shared only when required with:

  • Hospitals, clinics, and licensed healthcare professionals
  • Diagnostic centers involved in patient care
  • Travel and accommodation partners for coordination purposes
  • Legal or regulatory authorities when required by law

Data sharing is limited strictly to what is necessary for service delivery.

5. HIPAA Compliance

Although MJ Healthcare is based in India, we acknowledge the importance of protecting health information for international patients, including those from the United States.

MJ Healthcare follows administrative, technical, and physical safeguards aligned with HIPAA principles to protect Protected Health Information when applicable. These safeguards include:

  • Secure handling and storage of medical records
  • Restricted access to patient data
  • Confidential sharing with authorized healthcare providers only
  • Protection against unauthorized access or disclosure

MJ Healthcare is not a covered entity under HIPAA; however, we voluntarily apply HIPAA aligned practices to maintain high standards of confidentiality and data protection.

6. GDPR Compliance

MJ Healthcare complies with the General Data Protection Regulation for individuals located in the European Economic Area.

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate or incomplete data
  • Right to request deletion of personal data
  • Right to restrict or object to data processing
  • Right to data portability
  • Right to withdraw consent at any time

Personal data is processed only when there is a lawful basis, including consent, contractual necessity, or legitimate interest. Requests related to GDPR rights can be made using the contact details provided below.

7. Data Security

We implement appropriate security measures to protect personal and medical information, including:

  • Secure servers and encrypted communication
  • Limited access to sensitive information
  • Regular monitoring for security vulnerabilities

Despite our efforts, no online data transmission can be guaranteed as completely secure.

8. Cookie Policy

MJ Healthcare uses cookies and similar technologies to enhance user experience and analyze website performance.

Types of Cookies We Use

  • Essential cookies required for website functionality
  • Analytics cookies to understand visitor behavior
  • Performance cookies to improve site efficiency

Cookies do not collect personally identifiable medical information.
You may control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

9. Data Retention

We retain personal and medical information only for as long as necessary to provide services or comply with legal requirements. Once data is no longer required, it is securely deleted or anonymized.

10. Your Rights and Choices

You may request to:

  • Access your personal information
  • Correct or update inaccurate data
  • Withdraw consent for data processing
  • Request deletion of your data subject to legal obligations

Requests can be submitted using the contact details below.

11. Third Party Links

Our website may contain links to third party websites, including hospitals or service providers. MJ Healthcare is not responsible for the privacy practices or content of these external websites.

12. Changes to This Privacy Policy

MJ Healthcare reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

13. Contact Information

For questions regarding this Privacy Policy or data handling practices, please contact:

MJ Healthcare

Email: info@mjhealthcare.in
Phone: +91 – 9709704507
Location: India